At Constructors (“we”, “our”, “us”), we are committed to protecting the privacy, confidentiality, and personal data of all clients, partners, and equipment operators who interact with our services.

1. Information We Collect

We collect personal and business-related information only when necessary to provide rental services, project support, logistics, and operational safety.

1.1 Information You Provide Directly

  • Full name
  • Company name (if applicable)
  • Email address
  • Phone number
  • Rental order details
  • Project location & operational requirements
  • KTP / business documents (when necessary for verification)
  • Payment information (processed securely by third-party services)

1.2 Information Automatically Collected

  • IP address
  • Cookies and usage data
  • Device type
  • Browser type
  • Time spent on pages
  • Analytics for service improvement

2. How We Use Your Information

Information is used to deliver safe, efficient, and reliable equipment rental and construction support services.

2.1 Managing Rental Orders & Operations

  • Processing equipment bookings
  • Coordinating delivery & pickup schedules
  • Assigning certified operators
  • Ensuring compliance with operational safety requirements

2.2 Improving Client Experience

  • Providing accurate recommendations for machinery type
  • Tailoring rental packages based on project needs
  • Offering maintenance and support coordination

2.3 Communication

  • Responding to service inquiries
  • Sending booking confirmations and updates
  • Notifying clients about equipment availability or operational changes

2.4 Marketing (Optional)

With your consent, we may send:

  • Service updates
  • New equipment announcements
  • Promotional offers for construction and rental services

2.5 Security & Legal Requirements

  • Preventing fraud or misuse of equipment
  • Complying with industry regulations & government requirements

3. How We Protect Your Information

We employ:

  • Data encryption
  • Access restrictions
  • Secure servers
  • Routine security audits

to protect all personal and operational data.

4. Cookies & Tracking

Our website uses cookies to:

  • Enhance browsing performance
  • Analyze usage patterns
  • Personalize content

Cookies can be managed through your browser settings.

5. Sharing Your Information

We do not sell or trade your personal data.
Information is shared only with trusted parties essential to service delivery:

  • Payment processors
  • Logistics partners
  • Certified equipment operators
  • IT & hosting providers
  • Government authorities (only when legally required)

6. Data Retention

We retain data only for as long as necessary to:

  • Complete rentals
  • Support project documentation
  • Comply with legal and financial regulations

7. Your Rights

You may request:

  • Access to your stored data
  • Corrections or updates
  • Deletion of data where applicable

8. Children’s Privacy

Our services are intended for adults (18+) and businesses.
We do not knowingly collect data from minors.

Our website may contain links to external sites.
We are not responsible for the privacy policies or content of third-party websites.

10. Updates to This Policy

We may update this policy periodically to comply with legal requirements or improve transparency. Updates will be posted on this page.

11. Contact Us

Constructors
Email: privacy@constructors.com Phone: +62 812-0000-0000
Address: Your Company Address

Last updated: November 14, 2025