The following Terms of Service (“Terms”) govern your access to and use of the Constructors website (“Website”), equipment rental system, project coordination services, logistics requests, operator services, and all related business activities (“Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our Website and Services.

1. General Terms

Constructors (“we”, “our”, “us”) provides heavy equipment rental, operator services, project deployment, maintenance support, and construction logistics. These Terms apply to all clients, visitors, and individuals or companies that use our Services.

We may update or modify these Terms at any time. Changes become effective once posted on this page. Continued use of our Services indicates acceptance of the updated Terms.

2. Equipment Rentals & Service Bookings

When booking equipment or requesting services, you agree to provide complete, accurate, and verifiable information. We reserve the right to cancel or decline orders containing incomplete, fraudulent, or misleading details.

Bookings may require:

  • Down payments or deposits
  • Company documentation
  • Identity verification
  • Confirmation via email or phone

For long-term rentals, specialized machinery, or operator-included services, additional requirements or agreements may apply.

2.1 Cancellation Policy

Cancellations must follow the terms communicated during the booking process. Late cancellations may result in cancellation fees or forfeiture of deposits due to scheduling, operator availability, and logistical preparation.

For long-term projects or multi-unit rentals, advance notice is required to avoid additional charges.

3. Delivery, Pickup & On-Site Operation

Delivery and pickup of equipment are subject to:

  • Accessibility of the project site
  • Local regulations
  • Weather and safety conditions
  • Availability of transport units

Clients must ensure that the site is ready and safe for equipment operation.
If operator services are included, clients must comply with all safety protocols communicated by our team.

Any delays caused by site conditions, client-side issues, or incomplete project preparation may incur additional operational fees.

4. Pricing & Payments

Pricing for equipment, operator services, and logistics is subject to change without prior notice. Final billing will reflect:

  • Rental duration
  • Operator fees (if applicable)
  • Fuel usage
  • Standby charges
  • Mobilization & demobilization fees
  • Taxes and regulatory fees

Deposits or full prepayment may be required depending on the rental type. Failure to complete required payments may result in cancellation of the booking.

5. Client Responsibilities & Conduct

Clients agree to:

  • Use the equipment responsibly
  • Follow operational and safety guidelines
  • Prevent unauthorized use of machinery
  • Maintain site safety standards

Any damage caused by negligence, misuse, or violation of safety protocols will be the responsibility of the client. Repair, replacement, or downtime charges may apply.

We reserve the right to withdraw equipment or operators from unsafe environments.

6. Safety, Compliance & Operational Limits

Heavy machinery operation involves strict safety regulations.
Clients must disclose:

  • Site hazards
  • Special operational requirements
  • Permit needs (if any)

We are not liable for accidents or damages arising from:

  • Hidden site dangers
  • Client negligence
  • Unauthorized machine operation
  • Unreported compliance issues

7. Website Use

All Website content — including text, images, logos, equipment details, and branding — is the property of Constructors and may not be copied, reproduced, or distributed without written permission.

You agree not to misuse the Website, attempt security breaches, submit fraudulent orders, or interfere with its functionality.

8. Third-Party Services

Our Website may connect to external systems such as:

  • Payment processors
  • Mapping & logistics tools
  • Communication platforms

We are not responsible for the content, policies, or actions of third-party services. Your use of those services is governed by their respective Terms and Privacy Policies.

9. Limitation of Liability

To the fullest extent permitted by law, Constructors shall not be liable for any:

  • Indirect, incidental, or consequential damages
  • Losses due to operational delays
  • Website errors or service interruptions
  • Issues arising from site conditions or client-side preparation
  • Unforeseen events beyond our control (weather, natural disasters, etc.)

We make no guarantee that the Website will operate without errors, downtime, or security vulnerabilities.

10. Indemnification

By using our Services, you agree to indemnify and hold harmless Constructors, its employees, operators, contractors, and partners from any claims, damages, losses, or liabilities resulting from:

  • Misuse of equipment
  • Violation of safety protocols
  • Breach of these Terms
  • Unauthorized actions or negligence

11. Governing Law

These Terms are governed by the laws of your local jurisdiction, without regard to conflict-of-law principles. Any disputes related to these Terms will be handled through the appropriate legal channels.

12. Contact Us

For questions regarding these Terms of Service, you may contact us using the information below:

Constructors
Email: legal@constructors.co.id
Phone: +62 812-0000-0000
Address: Your Company Address

Last updated: January 2025